Terms & Conditions
Overview
Welcome to North Muse by Chloe Bennett.
These Terms & Conditions govern your use of our website, products, and services. Throughout this document, the terms "we," "us," "our," and "North Muse by Chloe Bennett" refer to our company and online store.
By accessing our website, browsing our collections, or placing an order, you agree to be bound by these Terms & Conditions, as well as any policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms & Conditions, please discontinue use of our website and services.
1. Eligibility
By using our website, you confirm that:
- You are at least the age of majority in your jurisdiction.
- You have the legal capacity to enter into binding agreements.
- Any information you provide is accurate and complete.
You may not use our products or services for any unlawful purpose or in violation of applicable laws.
2. General Conditions
We reserve the right to refuse service, cancel orders, or restrict access to our website at our sole discretion.
You agree not to:
- Reproduce or exploit any part of our website without permission.
- Attempt to interfere with website security.
- Use our website for fraudulent activities.
- Upload harmful software, viruses, or malicious code.
Any violation of these Terms may result in immediate suspension or termination of access to our services.
3. Website Information
We strive to ensure that all information presented on our website is accurate and up to date.
However, we do not guarantee that all content, product descriptions, pricing information, or availability details are free from errors, omissions, or inaccuracies.
Any reliance on website information is at your own risk.
We reserve the right to modify website content at any time without prior notice.
4. Pricing & Product Availability
All prices displayed on our website are subject to change without notice.
We reserve the right to:
- Adjust pricing at any time.
- Limit product quantities.
- Discontinue products or collections.
- Refuse orders when necessary.
The availability of products is not guaranteed and may change without notice.
5. Order Acceptance
The display of products on our website constitutes an invitation to purchase and does not represent a legally binding offer.
When you place an order:
- You submit an offer to purchase.
- You receive an automated order confirmation email.
- Acceptance of the order occurs once the item has been processed and prepared for shipment.
We reserve the right to decline any order for any reason.
6. Products & Services
We make every reasonable effort to accurately display product colors, images, and descriptions.
However, actual colors and appearances may vary depending on:
- Device settings
- Screen calibration
- Lighting conditions
We cannot guarantee that your device will display products exactly as intended.
Certain products may only be available online and in limited quantities.
Returns and exchanges are subject to our Return & Refund Policy.
7. Billing & Account Information
You agree to provide accurate, current, and complete information when placing an order.
We reserve the right to:
- Cancel suspicious transactions.
- Limit quantities purchased.
- Refuse orders suspected of resale or fraud.
Failure to provide accurate information may result in delays or cancellation.
8. Third-Party Services
Our website may contain links to third-party websites, services, or applications.
We are not responsible for:
- Third-party content
- Privacy practices
- Products or services offered by external websites
Use of third-party services is entirely at your own risk.
9. Customer Feedback & Reviews
By submitting reviews, feedback, testimonials, photos, or other content to North Muse by Chloe Bennett, you grant us the right to:
- Publish
- Display
- Modify
- Distribute
- Use such content for marketing and promotional purposes
You confirm that any submitted content does not violate the rights of others.
We reserve the right to remove content that we consider inappropriate, offensive, unlawful, or misleading.
10. Personal Information
Any personal information submitted through our website is governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in that policy.
11. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, pricing inaccuracies, or product description mistakes.
We reserve the right to:
- Correct errors
- Update information
- Cancel affected orders
- Modify content without prior notice
This may occur even after an order has been placed.
12. Prohibited Activities
You may not use our website:
- For unlawful purposes
- To violate intellectual property rights
- To distribute harmful software
- To engage in harassment or discrimination
- To collect personal information from other users
- To interfere with website functionality
- To submit false or misleading information
Violation of these restrictions may result in immediate termination of access.
13. Disclaimer of Warranties
Our website, products, and services are provided on an "as available" and "as is" basis.
To the fullest extent permitted by law, North Muse by Chloe Bennett makes no warranties regarding:
- Website availability
- Error-free operation
- Uninterrupted access
- Product suitability for individual purposes
Your use of our website is entirely at your own risk.
14. Limitation of Liability
To the maximum extent permitted by law, North Muse by Chloe Bennett shall not be liable for:
- Indirect damages
- Consequential damages
- Lost profits
- Lost data
- Business interruptions
- Delays beyond our control
Our total liability shall never exceed the amount paid for the product giving rise to the claim.
15. Indemnification
You agree to defend, indemnify, and hold harmless North Muse by Chloe Bennett, its owners, employees, affiliates, contractors, and partners from any claims, damages, liabilities, or expenses arising from:
- Your breach of these Terms
- Your misuse of our website
- Your violation of applicable laws
- Your infringement of third-party rights
16. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain fully effective.
17. Termination
We may suspend or terminate access to our website or services at any time if we reasonably believe these Terms have been violated.
All obligations and liabilities incurred before termination shall survive termination.
18. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and North Muse by Chloe Bennett regarding your use of our services.
19. Refused or Unclaimed Shipments
If an order is:
- Refused by the recipient
- Returned due to an incorrect address
- Unclaimed after delivery attempts
A fee of CAD $35 may be deducted from any refund to cover shipping, handling, and processing expenses.
20. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on our website.
Continued use of our website constitutes acceptance of any revised Terms.
21. Contact Information
For questions regarding these Terms & Conditions, please contact:
North Muse by Chloe Bennett